Effective Date: August 30, 2025

Williams Lighting Controls Services LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website at www.wilcoservices.net (the "Website") or interact with our services, including Field Service Applications Engineering for onsite lighting system programming and technical support. By using the Website or our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, or other details you provide through contact forms, service inquiries, or direct communications.

Automatically Collected Information: IP address, browser type, device information, pages visited, and cookies or similar technologies to enhance your experience and analyze Website usage.

Service-Related Information: Details related to job site locations or technical requirements you share when requesting services, such as project specifications or scheduling information.

2. How We Collect Information

We collect information through:

Website Forms and Communications: Information you submit via contact forms, email inquiries, or service requests on www.wilcoservices.net.

Cookies and Analytics: We use cookies and third-party analytics tools (e.g., Google Analytics) to track Website usage, monitor performance, and improve functionality.

Direct Interactions: Information provided during phone calls, emails, or onsite consultations related to our services.

3. How We Use Your Information

We use your information to:

Respond to inquiries and schedule onsite programming or technical support services.

Provide technical support and program lighting systems at job sites.

Improve the functionality and user experience of the Website.

Send marketing communications, such as service updates or promotions, with your consent (you may opt out at any time).

Comply with legal obligations or protect our rights and interests.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services

If your policy mentions sharing personal information, add this disclaimer: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information with:

Service Providers: Third parties who assist with Website hosting, analytics, scheduling, or service delivery, who are contractually obligated to protect your information.

Legal Requirements: If required by law, regulation, or legal process (e.g., court orders or subpoenas).

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred, with notice provided as required.

5. Data Security

We implement reasonable security measures, such as encryption, secure servers, and access controls, to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction: Request access to or correction of your personal information.

Deletion: Request deletion of your data, subject to our legal obligations (e.g., record-keeping requirements).

Opt-Out: Opt out of marketing communications by clicking "unsubscribe" in emails or contacting us directly.

Cookies: Manage cookie preferences through your browser settings or by declining non-essential cookies on the Website. To exercise these rights, contact us using the information below. We will respond to requests in accordance with applicable laws.

7. Children's Privacy

Our Website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it promptly.

8. Third-Party Links

The Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on www.wilcoservices.net with a revised effective date. Your continued use of the Website or services after changes are posted constitutes acceptance of the updated policy.

11. Contact Information

For questions about these Terms, contact us at: Williams Lighting Controls Services LLC
6814 Chicoma St

Spring, TX 77379
Email: [email protected]
Phone: +1 8326624509